As restaurant technology advanced this year, smart Point of Sale systems became more commonplace. So did other soft- and hardware like Kitchen Display Screens, handheld POS and mobile alternatives to dining in. The question remains:...read more »

What are Food Bowls? Menu trends come and go with the seasons. Restaurants often have to walk the line between staying true to their brand and hopping on the latest fad. Thankfully, when it comes...read more »

If you keep a close eye on restaurant trends, you may have noticed that Gen Z and Millennials are leaning into digital service. As more businesses incorporated online delivery and takeout channels, these tech-savvy generations gravitated toward them. Now they’re comfortable this way. As the industry eases toward recovery, order by phone and pay by phone are both taking off...read more »

When it comes to coffee, no pandemic can stop people from buying it. According to a survey by the National Coffee Data Trends, this year 73% of specialty coffee drinkers missed their favorite shops. Meanwhile more than half of those surveyed still drank at least one cup today. A coffee shop can still prosper in 2021. Flexibility and following customer...read more »

COVID-19 influenced the restaurant industry in unexpected ways. Some trends died while others flourished out of the blue. Reservations have become important, both because of new financial constraints caused by the pandemic and evolving consumer preferences. Because reservations do save money. You'll reduce your labor costs because you’ll know exactly how much staff to schedule that night. Maximize your tables,...read more »

What Healthy Food Is Trending? The COVID-19 pandemic has caused a massive shift in how Americans dine out. Newfound concerns center on health and wellness, especially when it comes to what we consume. That's why sales have risen for foods that do something for our bodies. Whether they improve mental health, boost energy, or boost the immune system and digestive...read more »

Every restaurant has them, but are you using yours to the best of your ability? Today we're talking about customer touchpoints. These refer to the points of contact that customers have with the business. They...read more »

A restaurant's staff is their biggest determination of success. Making sure they have a good experience working for you matters, not only to the brand but to your customers and bottom line as well. Provide...read more »

Advanced Point of Sale systems have revolutionized small restaurants by streamlining operations, saving costs, and giving them the opportunity to grow and scale. Shop around for the POS that fits your restaurant's specific needs, and...read more »

More and more, restaurant customers expect a safer and healthier dining experience. Because of COVID-19, people have a newfound outlook on their well-being. They want to nurture both their body and mind. As a result,...read more »

Consumers shape the modern restaurant experience. Technology advancements push marketplace trends toward a touch-free dining experience that seamlessly connects the front- and back-of-house. As more restaurants invest in cutting-edge technology like the Point of Sale...read more »

Whether you’re hiring the first employee, gaining back furloughed workers after COVID-19, or just find that your current staff doesn't fit anymore, your restaurant is hiring once again. Now it just comes down to who...read more »

Why an Online Store Helps Business During the pandemic, restaurants searched high and low for new sales channels to tide them over. With dine-in services closed or restricted, customers turned en masse toward online ordering...read more »

As their customers get more comfortable online, restaurants have to find new ways to reach them. Email marketing has become an invaluable tool for businesses. Building a listserv to send out digital newsletters enables you...read more »

What's Happening to Women-Owned Restaurants? The COVID-19 pandemic hit the restaurant industry harder than others. Within that, woman-owned restaurants have suffered even more. Why is this happening? According to Forbes, it's largely because of the...read more »