Does Your Restaurant Provide Good Customer Service?
Customer satisfaction is the most important part of any restaurant. Loyal guests are the cornerstone of successful businesses, with repeated patronage offering much-needed profit and free word-of-mouth advertisement when they recommend you to their friends....read more »
Is Your Restaurant Ready for Card-Not-Present Transactions?
Restaurants used to be a cash-only industry, but now there are a wide variety of payment methods that customers can choose from when they order in or dine out. While EMV-enabled card payments have been...read more »
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4 Ways to Encourage Restaurant Reviews
Reviews can make or break a restaurant. Nearly two-thirds of diners report reading online reviews before going out to eat somewhere new, and what's written about you absolutely affects how busy you'll be. In fact, one in three customers will choose a competitor over you if you have a star rating of three or below. (more…)
How to Improve Your Restaurant with Customer Surveys
Every guest who comes into your restaurant should have the same incredible experience that you set out to give them. But how can you really know what customers want or expect, and how can you...read more »
California Teams Up with FEMA to Feed the Elderly
Everyone's struggling during the COVID-19 pandemic, but no one perhaps feels the burden more than our immunocompromised and elderly populations. Many dedicated good Samaritans have already worked hard to help those that need it most:...read more »