Smart Glasses to Train New Restaurant Employees?

Restaurants know how difficult, time-consuming and expensive hiring can be. The industry is historically fraught with turnover, and now they’re dealing with a labor shortage on top of that. So when restaurants find a good candidate to join their team, it’s then essential to train them as swiftly and effectively as possible. Thus A.I. technology enabled the invention of smart glasses.

EyeSucceed: Smart Glasses Hit Restaurants

Artificial intelligence can memorize your restaurant systems, so why not put that knowledge to use? Relay that information to trainees via smart glasses: Augmented eyewear designed to give real-time advice.

Typically, onboarding is an arduous and expensive task. You need managers on shift to train them and have somebody senior show them the ropes. It eats up resources and time when they could be serving guests. Given how often restaurants find new talent, it’s important to quicken the process. To streamline that, NSF International created the platform EyeSucceed. It uses Google Glass, an A.I. program that syncs information to employees’ glasses.

How Smart Glasses Work

Restaurants are constantly evolving to change with the industry, consumer trends and the latest technology too. Smart glasses provide step-by-step instructions in real time for training, maintenance and other crucial operations. They’re as easy as putting on a pair of eyeglasses. Then the screen displays a navigation pad and onscreen, step-by-step instructions. It operates by verbal command. Saying “next step,” for example, will work without lifting a finger.

This hands-free, on-the-job training streamlines the learning process. Workers can learn while doing, instead of spending time shadowing someone. Create and upload guides in advance, or update them in real-time to get everyone onto new systems as quickly as possible.

From Supplier to Distributor

Although EyeSucceed is launching this project to train restaurant employees, smart glasses have already aided other levels of food production, such as maintaining proper food safety. Wendy’s piloted smart glasses in 2020 with their distribution chains, which saved time on maintenance and lost revenue from food waste. That alone costs the restaurant industry tens of billions of dollars per year.

Restaurant technology is constantly advancing. Equip yourself with a smart Point of Sale system for superior workforce management features and the flexibility necessary to evolve with the industry.

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