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Customer Service

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The New Restaurant Touchpoints

Every restaurant has them, but are you using yours to the best of your ability? Today we're talking about customer touchpoints. These refer to the points of contact that customers have with the business. They can be personal interactions, like...read more »

5 min read

Should Your Restaurant Offer Meal Kits?

Should Your Restaurant Offer Meal Kits? The pandemic has hit everyone hard, from customers to business owners. The restaurant industry hurts particularly hard. As a result, owners and managers found new solutions to the common problem:...read more »

5 min read

Make the Most of Targeted Marketing

February 4, 2021

A restaurant's target market determines everything about the business, from what they serve to how they handle social media to which ad campaigns they invest in. Your menu, ambience and more all entice certain people...read more »

8 min read

Is Your Restaurant Hospitality Up to Par?

February 4, 2021

Customer service is the most integral part of any restaurant. It's what keeps business going; good service is the tipping point that decides whether someone comes back a second time. No matter how delicious the food comes out, a rude or forgetful waiter can leave a nasty taste in their mouth and ruin the whole experience. Build better customer relationships...read more »

8 min read