Food Delivery | eatOS

Food Delivery

All

Delivery Co-Ops: The Answer to High Commission Fees?

Why Join Third Party Services? During the height of the COVID-19 pandemic, food delivery took off. With dine-in restrictions in place, restaurants needed a surefire way to make money. Meanwhile customers still enjoy the ease and efficiency of ordering their favorite restaurants right to their door. As one of the few socially distant options available, takeout and delivery have grown enormously this past year. For restaurants who maybe never offered delivery before, or at least didn't focus that heavily on it, they needed a rapid way to pivot. Third party delivery apps offered this exact... read more »

4 min read

Are Delivery Fee Caps Here to Stay?

How Delivery Fee Caps Came to Be During the pandemic, online orders surged. After local restaurants closed dine-in seating, they had to find socially distant alternatives to avoid going into the red. Meanwhile customers grew used to ordering delivery straight to their door. It was one of the few safe, convenient... read more »

5 min read

Snackpass: Social Media Meets Food Delivery

An Intro to Food Delivery Food delivery has become more popular than ever this year. COVID-19 made it the safest option for many restaurants to offer socially distant delivery and takeout. Unfortunately, many owners found that the commission fees were too high to pay on traditional third-party apps like Grubhub... read more »

6 min read

After COVID-19, Online Ordering Still Grows

Online Ordering After COVID-19 Restaurants around the country opened this summer after more than a year of pandemic-related complications. To adapt, many opened contactless dining options. Delivery was by far the most popular option, as it was a convenient way for guests and restaurants to safely continue doing business together. Yet despite service floors reopening to sit-down customers, online ordering continues to... read more »

4 min read

Why Restaurants Want Direct Delivery

The Problem With Third Parties When COVID-19 first began, restaurants learned to turn their attention to off-premise ordering channels. By summer, takeout services reigned supreme. From their end, customers got used to the ease and efficiency of scrolling through the apps. During this surge in popularity, restaurants... read more »

4 min read

8 Tips to Improve Online Ordering

Online ordering has thrived this past year thanks to social distance regulations and more stringent sanitation procedures. Two-thirds of consumers report ordering takeout every week, and most of them would much rather come directly to you rather than use third party services. Restaurants want the same thing. Third... read more »

Online Ordering

6 min read

Who Spends the Most on Online Ordering?

Who Uses Online Ordering? During the pandemic, restaurants have relied on online ordering platforms. Pickup and delivery have embedded themselves into the mainstream because of lockdown procedures and social distance regulations. According to Business of Apps, the US food delivery industry had 111M users last year. Clearly it’s a trend worth jumping on. Therefore, as a small business owner, get a handle on who spends the... read more »

Online Ordering

5 min read

Increase Food Orders with Online Channels

Takeout and delivery channels have become extremely important to restaurants since COVID-19. Now two-thirds of consumers regularly rely on off-premise dining, and they would overwhelmingly prefer to come directly to you rather than go through third party channels for their food orders. Photo courtesy of eatOS To generate more sales, learn how to direct the bulk of your customers to these profitable online channels.... read more »

6 min read

Safer Food Delivery

Over the past year, restaurants have contended with shifting safety regulations and reduced capacity restrictions. Instead restaurants began focusing on their off-premise channels instead. Restaurants who never tried food delivery before opened these services for the first time, in an effort to make back some of the profit lost by closing the service floor. In times like these,... read more »

5 min read

Smarter Contactless Delivery

Since the COVID-19 pandemic started, restaurants have shifted en masse toward contactless delivery options to remedy closed dine-in services and reduced traffic born out of a necessity for social distance. Modern business owners require increased flexibility because delivery and general contactless service are on track to remain influential long after COVID-19 is behind us. Some... read more »

Contactless Delivery

5 min read

Benefits of an All-in-One Restaurant Ordering System

February 21, 2021

It's 2021 and no matter what kind of food service business you run, whether QSRs or fine dining, your best customers are getting increasingly used to the ease of online ordering. The more accustomed they become with the familiarity of a system that lets them order their favorite lunch in just a few clicks, the more obvious it gets why this trend isn't going away, even once the pandemic ends. Online ordering solutions have... read more »

Online Ordering

7 min read

Can Beer and Food Delivery Save Restaurants?

February 19, 2021

Restaurants, even those that never relied on off-premise ordering solutions, have spent the past year opening up never-before-used revenue streams to contend with the harsh restrictions wrought to fight the pandemic. In fact, over the past year, COVID-19 has cost restaurants an average of 20-30% of their usual revenue... read more »

7 min read

The Upsides of Mobile Ordering Apps

February 6, 2021

As the country’s response to COVID-19 changes and consumer attitudes shift in reaction to new policies, restaurants and other hospitality businesses have to adapt to meet changing expectations toward health, safety and the food service experience in general. When the pandemic forced restaurants to shift primarily... read more »

4 min read

Hospitality is Now Entirely Touch-Free

February 1, 2021

Over the past several years, the restaurant industry has watched its best customers move steadily and reliably toward digitized services that are, as a result, becoming more popular everywhere from small fine dining establishments to chain QSRs. Digital menus especially took off with coronavirus cases, because... read more »

7 min read

In-House Delivery Changes the Game for Restaurants

January 28, 2021

Since COVID-19 touched down in the U.S. and effectively flipped life upside-down, the restaurant industry has had to make some massive changes to how they do business. Delivery and other off-premise ordering streams have taken off this year as a result, with restaurants finding smarter ways to get customers their... read more »

7 min read

5 Tips to Increase Online Orders

January 13, 2021

COVID-19 has completely changed how customers view trips to their favorite restaurants. Introducing new concerns about safety, health, and social distance, 2020 has been the year of off-premise online order solutions. From delivery to takeout and curbside services, restaurants of all kinds have let online ordering... read more »

Online Ordering

8 min read

Does Your Food Delivery Meet COVID-19 Safety Standards?

January 12, 2021

Food delivery: Since the pandemic began, it's been the saving grace of the restaurant community and become such a strong customer favorite that it's set to remain a hot trend long after we're all vaccinated. Contactless service options have become prolific enough that customers expect online ordering solutions that... read more »

5 min read

A Merrier Christmas On-the-Go

December 24, 2020

Christmastime: When restaurants usually have to pack in waitstaff to handle the onslaught of vacationing families, honeymooners, and college kids off from school, all ready to splurge during the holiday season. This year changed it all when a global pandemic rocked the restaurant industry, unlike any other. Unsafe dining out and missing their loved ones, many families seek ways to... read more »

7 min read

Improve Your Restaurant Delivery System in 3 Steps

December 7, 2020

With the COVID-19 pandemic still a huge threat and states reinstituting old lockdown orders as a result of rising case numbers, more and more restaurants are turning to online ordering platforms as reliable revenue streamsone of the few left since dine-in services keep being forced to reduce their capacity or shut... read more »

7 min read

How Artificial Intelligence-Driven Menus Can Help Your Restaurant

August 19, 2020

... read more »

10 min read