Restaurant Point Of Sale

Online Ordering
All

Are Delivery Fee Caps Here to Stay?

  • by Alex Alper
    • |
  • July 29, 2021
    • How Delivery Fee Caps Came to Be During the pandemic, online orders surged. After local restaurants closed dine-in seating, they had to find socially distant alternatives to avoid going into the red. Meanwhile customers grew used to ordering delivery straight to their door. It was one of the few safe, convenient and legal options besides cooking, which many were too busy to do with a newly-full house to manage. Thus the online ordering industry thrived—and so did third party apps. Restaurants needed a fast way to adapt when the world changed overnight. So a lot of them turned to outside... read more »
    eatOS

    5 min read

    Why Younger Gens Love Order By Phone

  • by Alex Alper
    • |
  • June 21, 2021
    • If you keep a close eye on restaurant trends, you may have noticed that Gen Z and Millennials are leaning into digital service. As more businesses incorporated online delivery and takeout channels, these tech-savvy generations gravitated toward them. Now they’re comfortable this way. As the industry eases toward recovery, order by phone and pay by phone are both taking off within these age groups. Photo by Priscilla Du... read more »
    eatOS

    6 min read

    Why Your Restaurant Needs Online Ordering

  • by Alex Alper
    • |
  • May 3, 2021
    • The past year has changed how we dine out. Now, providing a positive customer experience involves POS systems that support online ordering. As guest behavior changes, you need restaurant technology that evolves too. According to the National Restaurant Association, 61% of customers would order delivery from sit-down establishments if it were a more widespread option. Clearly, popular opinion trends toward streamlined... read more »
    Online Ordering

    4 min read

    8 Tips to Improve Online Ordering

  • by Alex Alper
    • |
  • April 27, 2021
    • Online ordering has thrived this past year thanks to social distance regulations and more stringent sanitation procedures. Two-thirds of consumers report ordering takeout every week, and most of them would much rather come directly to you rather than use third party services. Restaurants want the same thing. Third parties tend to take hefty commissions, so you save profit by building your own online ordering platforms.... read more »
    Online Ordering

    6 min read

    Restaurants Adapt for Evolving Consumer Trends

  • by Alex Alper
    • |
  • April 5, 2021
    • The COVID-19 pandemic changed everyone's way of life. What appealed to restaurant customers in January 2020 isn’t relevant anymore. As guests adapted to dine-in restrictions and mask mandates, their priorities shifted. Amidst changing consumer trends, restaurants need to meet their needs in-store, online and anywhere else that a touchpoint exists. Tech-forward solutions create a smoother dining experience every time.... read more »
    Customer Experience

    5 min read