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Long-Term Effects of Labor Shortage on Restaurants

The hospitality industry is having trouble finding workers to come back, but that doesn't mean they're gone forever. Right now, the industry is experiencing a labor shortage caused by poor wages and treatment, safety concerns over COVID-19 and so much more. However once the shortage inevitably ends, the industry will have already changed to account for the lack of workers. The restaurant industry can expect long-lasting effects caused by these months of struggling to hire servers. Better Wages Solve the Labor Shortage The number one reason that workers aren't flocking back to open... read more »

7 min read

Delivery Co-Ops: The Answer to High Commission Fees?

Why Join Third Party Services? During the height of the COVID-19 pandemic, food delivery took off. With dine-in restrictions in place, restaurants needed a surefire way to make money. Meanwhile customers still enjoy the ease and efficiency of ordering their favorite restaurants right to their door. As one of the... read more »

4 min read

Are Delivery Fee Caps Here to Stay?

How Delivery Fee Caps Came to Be During the pandemic, online orders surged. After local restaurants closed dine-in seating, they had to find socially distant alternatives to avoid going into the red. Meanwhile customers grew used to ordering delivery straight to their door. It was one of the few safe, convenient... read more »

5 min read

Snackpass: Social Media Meets Food Delivery

An Intro to Food Delivery Food delivery has become more popular than ever this year. COVID-19 made it the safest option for many restaurants to offer socially distant delivery and takeout. Unfortunately, many owners found that the commission fees were too high to pay on traditional third-party apps like Grubhub and Uber Eats. When new apps launch, they need to find creative ways to stand out from the crowd. Offering good... read more »

6 min read

Meet the eatOS POP at RetailNOW 2021

The RetailNOW Show is happening right now in Nashville. It began yesterday on July 25th and will continue on through tomorrow. eatOS is excited to have a booth set up there to connect with other industry representatives, learn from experts and do so much more. We're also introducing eatOS POP. Image... read more »

3 min read

Introducing eatOS POP: The Convenient Point of Sale

Restaurants are always searching for ways to become more efficient, more profitable and better at providing customer service. At eatOS, our team focuses on providing what the industry needs to grow and thrive. Right now that means creating digital solutions for contactless dining and faster order turnaround, among... read more »

5 min read

eatOS Partners at the RetailNOW Show in Nashville

eatOS at RetailNOW Are you ready for the RetailNOW 2021 show? This weekend, July 25th through July 27th, resellers will gather in Nashville, TN for the industry event of the summer. eatOS has their booth and is ready to meet with other industry professionals, restaurant representatives who want to know more about what we do here, and anyone else who wants to stop by and say hi! The event takes place at the Gaylord... read more »

3 min read

After COVID-19, Online Ordering Still Grows

Online Ordering After COVID-19 Restaurants around the country opened this summer after more than a year of pandemic-related complications. To adapt, many opened contactless dining options. Delivery was by far the most popular option, as it was a convenient way for guests and restaurants to safely continue doing business together. Yet despite service floors reopening to sit-down customers, online ordering continues to... read more »

4 min read

What to Expect as the Food Supply Chain Recovers

Though mask mandates are coming back in some places, the world is still largely open for the summer. That means restaurants can expect that increase in foot traffic to stay steady as long as it's legal to open. Nonetheless, different types of businesses have their own obstacles affecting recovery. Restaurants need to... read more »

5 min read

Online Orders for Fresh Food Surge

The Rise of Fresh Food A lot has changed for the food service industry during COVID-19, including which trends gain traction with consumers. For example, online orders skyrocketed because of the ease, convenience and built-in social distance. When restaurants shut down, they refocused on takeout and delivery even if... read more »

4 min read

10 Best California Cities to Start a Restaurant

After more than a year, people finally feel comfortable enough to open new businesses again. As they open their doors this summer, owners are still looking for the best place to put down roots. From COVID-19 regulations to whole new pools of customers, different cities have their own pros and cons. If you're an entrepreneur looking at the west coast, here are the 10 best cities in California to start a new restaurant right... read more »

5 min read

Why are Fast Food Restaurants on the Rise?

During the pandemic, casual dining lost a lot of its customer base. Many are still suffering as they try to reopen and start to recover. Even popular chains are adapting, signaling the dawn of a new era of customer service. Fast food is determined to make a comeback, and here's how. Photo by Vanessa Serpas on... read more »

4 min read

Where Are POS Trends Heading Next?

Every aspect of the restaurant industry has changed during COVID-19, even its technology. Advanced Point of Sale systems now run restaurants all over the country. Trends indicate that POS will stay on this track for a long time. Here's what the industry can expect to see out of POS trends. Photo by Mark OFlynn... read more »

4 min read

Re-Staff Your Restaurant Quick

The Current State of Restaurant Staffing Restaurants are finally getting to reopen for good this summer. Unfortunately, a labor shortage struck at the same time. As dining out picks back up in the next few months, these businesses need to quickly rehire all the staff they lost at the beginning of the pandemic. The... read more »

6 min read

Why Restaurants Need SMS Marketing

What is SMS Marketing? Restaurants have changed how they market to customers. As digitization and contactless service rose during COVID-19, SMS marketing grew too. Some stores have already incorporated texting into their business model somehow, to streamline reservations without a queue or order more conveniently.... read more »

5 min read

Why Staff Mental Health Matters

Mental Health and Morale The restaurant industry is tough on workers. Especially during a global pandemic, ongoing health concerns coincide with the overwhelming grief and worry that's surrounded us all. Mental health care for your overworked employees now matters more than ever. The labor shortage only exacerbated... read more »

6 min read

Workforce Management in Restaurant Recovery

Restaurants have finally entered a post-COVID recovery period. Still, you won’t get back to your previous level of success overnight. As customers feel more comfortable dining out, you'll need to hire back more workers to take the load off the current staff. Building back your team, ensuring they’re happy, and... read more »

6 min read

The New Approach to Culinary Training

The restaurant industry underwent a lot of change during the pandemic. As they get ready to reopen for good, customer expectations and the overall dining experience remains permanently changed. Certain behaviors and trends will stick around. Why not train up-and-coming workers differently from the start? Some culinary... read more »

4 min read

Where’s Curbside Pickup Headed Next?

Dining out has changed ever since the pandemic began. Sit-down service is still under suspicion, and even dipping inside to get takeout makes many customers uncomfortable. These fears are amplified amongst those who live with young kids, older family members, or people with health issues that make them more... read more »

5 min read

Check Out RetailNOW This July

A New Beginning for Restaurants Restaurants are excited to get back up and running this summer, and so are businesses adjacent to foodservice. Whether you run a restaurant or provide the technology for them, reconnect with the industry this July at the RetailNOW show. Why? Because the industry is emerging from the COVID-19 pandemic very different from how it went in. Everyone could... read more »

3 min read